Terms of Service

ScanRival ("we", "us", "our") provides automated competitor intelligence services, including website monitoring, change detection, AI-powered signal analysis, and structured briefing delivery. By using our services, you agree to these terms in full.

You must be at least 18 years of age and have the legal capacity to enter into a binding agreement. You are responsible for all activity under your account.

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

The free tier allows monitoring of up to 3 competitors with weekly scans. Referrals may unlock additional competitors on the free plan. Free tier features and limits are subject to change with reasonable notice.

Paid plans (Pro and Team) are billed monthly. Prices are in USD. You may cancel at any time and your plan will remain active until the end of the current billing period. No refunds are issued for partial months. We reserve the right to change pricing with 30 days notice.

ScanRival monitors publicly accessible web pages on your behalf. You may only monitor pages you have a legitimate business interest in tracking. You may not use our service to monitor pages in violation of any applicable law, regulation, or the target website's terms of service. We are not responsible for the accuracy or availability of monitored pages.

Our AI-powered analysis filters noise, identifies signals, and scores changes by severity. AI analysis is provided as a tool to assist your decision-making and should not be relied upon as the sole basis for business decisions. We do not guarantee the accuracy, completeness, or timeliness of AI-generated signals or summaries.

You retain ownership of your competitor lists, alert configurations, and any data you input into the service. We retain ownership of the ScanRival platform, including all software, algorithms, AI models, and generated analysis. Briefings and signals generated by our service are licensed to you for your internal business use.

Briefings and competitor data are private by default. If you generate a public share link, the shared report becomes accessible to anyone with the link. You are responsible for managing who receives shared links. We are not responsible for any consequences of sharing competitor intelligence publicly.

You may not use ScanRival to: violate any applicable law or regulation, monitor pages for purposes of harassment, stalking, or intimidation, attempt to circumvent rate limits or usage restrictions, resell or redistribute our service without authorization, or interfere with the operation of our platform.

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by law, our total liability for any claim arising from or related to our services is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages.

Either party may terminate the service relationship at any time. If you terminate, your access continues until the end of the current billing period. We may terminate or suspend your account if we reasonably believe you have violated these terms. Upon termination, your data will be retained for 30 days and then deleted.

We may update these terms from time to time. When we make material changes, we will notify you via email. Continued use of our services after changes take effect constitutes your acceptance of the revised terms.

If you have questions about these terms, contact us at hello@scanrival.com.